Privacy Policy

Walker Radiator Works is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or engage with our services.

By using our website or providing us with your personal data, you agree to the practices described in this Privacy Policy. Please read this document carefully to understand how we handle your information.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

Place an order on our website.
Request a quote or product information.
Contact us via email, phone, or website forms.
Subscribe to our newsletters or promotional offers.

This information may include:

Full Name
Shipping & Billing Address
Email Address
Phone Number
Payment Information (collected securely via payment gateways)

1.2 Non-Personal Information

We automatically collect certain data when you visit our website, including:

Browser type and version
Device information
IP address
Pages viewed and time spent on each page
Referring websites or links

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Provide customer service and support.
Send order confirmations, shipping updates, and receipts.
Respond to inquiries and provide product information.
Improve website functionality and user experience.
Send marketing communications, special offers, or newsletters (only if you’ve opted in).
Analyze website traffic and trends for business improvement.

3. Cookies and Tracking Technologies

3.1 What are Cookies?

Cookies are small text files placed on your device when you visit our site. These files help us recognize your device and enhance your browsing experience.

3.2 How We Use Cookies

Analyze how visitors use our website.
Remember your preferences for faster browsing.
Provide relevant promotions and advertising based on browsing activity.

3.3 Managing Cookies

You can adjust your browser settings to refuse or delete cookies. However, disabling cookies may impact your experience on our website.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share data with trusted service providers who assist us with:

Payment processing
Order fulfillment and shipping
Email marketing (only with consent)
Website hosting and analytics

We may also disclose your data if required to comply with legal obligations or to protect our legal rights.

5. Payment Security

All payments made through our website are processed via secure, third-party payment processors. Walker Radiator Works does not directly store or process your payment card information. Payment processors adhere to industry standards to safeguard your financial information.

6. Data Retention

We retain personal data for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy.
Comply with legal obligations.
Resolve disputes and enforce our agreements.

When no longer needed, your data is securely deleted or anonymized.

7. Your Rights and Choices

You have certain rights regarding your personal data, including:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Marketing Preferences: Opt-out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to external websites for additional product information or partner resources. Walker Radiator Works is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

9. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Sockets Layer (SSL) encryption on our website.
Secure data storage and limited employee access to personal data.
Regular website security monitoring.

Despite these safeguards, no online transmission is completely secure. Use caution when providing personal data online.

10. Privacy of Minors

Walker Radiator Works does not knowingly collect personal information from children under the age of 13. Our products and services are intended for adult customers. If we become aware that we have collected data from a minor, we will delete it immediately.

11. International Visitors

If you are visiting our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country. By using our website, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or technology. Any updates will be posted on this page with the revised Effective Date. We encourage you to review this page regularly to stay informed.

13. Consent

By using our website and providing your information, you consent to this Privacy Policy and the collection, use, and disclosure of your personal data as described above.

Thank You for Choosing Walker Radiator Works!